FAQs

How do I pay?

We are currently set up to accept money through PayPal. They store your payment information so we don't have to. Please contact us if you would like to discuss paying through another service..

Why don't you have bios and photos of the people who work for MyDataRemoval on your website?

We value privacy. We value your privacy. We ask others to value our privacy. By creating this website and business, we are, to a degree, setting ourselves up as targets. We don't want to draw unnecessary attention to our employees.

Why privacy?

Big tech is taking advantage of all of us while scammers are targeting individuals. We shouldn't be exposed online by default. We believe it should be the right of every individual to control what is done with their information, and we’re here to help be a part of that process.

What if I'm not happy with your service? Can I get a refund?

We do not offer refunds. If you are unhappy for any reason, please reach out to us so we can discuss the issue.

What if after working with you guys I get hacked or my identity gets stolen?

We wish we could make you 100% invincible. Unfortunately, that's not realistic. However, we can make it much harder for you to be an easy target, decreasing your chances of something bad happening.

Information About Plans

U.S. residents only

These plans are for US residents only. We currently do not include sites that have data for citizens of other countries.

Subscription Plan

Each plan is a subscription that will automatically renew until canceled. The free trial is a one-time service. You can keep your account as long as you'd like, but we will scan for your data only once.

Cancellation

Cancellation is simple. When logged in go to your 'Dashboard', click 'Account Settings', under My Subscriptions click 'Cancel subscription' and on the next page click the 'Cancel Subscription' button. That's it.

After canceling, your service will continue until the end of the current billing cycle. Your card won't be billed again unless you resubscribe.

Have a question that isn't on this list?

Contact us and we will get back to you.